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Frequently Asked Questions

1. What does a cell phone signal booster do?
It’s a device that boosts or amplifies your weak Voice, 3G and 4G signals and then delivers the stronger signal to your cell phone.


2. How does it work ?
Outside Antenna: Pulls in the existing signal from the cell tower and sends to the signal booster
Signal Booster: Boosts that signal multiple times and sends to the inside antenna
Inside Antenna: Broadcasts the boosted signal to the area in need


3. Will this work with my cell phone?
Yes, cell phone signal boosters work with all mobile phones that use any variation of 2G, 3G, or 4G service.


4. Does this work with my cell phone company/ wireless carrier/ service provider?
Yes, all of the boosters we sell work with all major NZ carriers including Spark, 2 Degrees, Vodafone, etc.


5. What frequency does my Cell Phone Provider Use?
For a complete explanation of frequencies and an easy to check chart see on MobileWorldLive and WorldTimeZone these two website that covers all of this information for you.


6.Is there a cell phone signal booster for my particular need?
Absolutely. We’ve got cell phone signal boosters for homes and offices, for cars, trucks, boats, and RVs. And we've got signal boosters for large commercial buildings! Whether you’re looking for something affordable or specific, MobileSignalBoosterNZ provides a variety of solutions.


7. Do I need an internet connection for the cell phone booster to work?
No, you don’t need an internet connection, but you do need an existing cell phone signal. If there is no existing signal, then you’re in a no service dead zone, meaning the signal boosters cannot boost what isn’t there.


8.Do I have to pay a monthly subscription fee?
There are ZERO ongoing fees. Once you purchase a booster, it’s yours for life.


9. How do I find the nearest cell tower?
For the app user, OpenSignal’s Signal Booster and Akelon’s Signal Finder (both on iPhone and Android) are excellent apps with tower locations and compass directions.
For the technically-minded or would want to be as accurate as possible, you can use your phone settings to read decibel (dB) gain. Cell phone signals are measured from -50 to -113, -50 being full strength and -113 being a no service zone. So by walking around the perimeter of your home in field test mode, you can read the dB gain to see where the incoming signal is strongest. Just remember, the closer it gets to 0, the stronger the signal.
Here are the options to display dB gain reading on your phone:
For iPhone: choose phone mode, dial *3001#12345#* then press Call.
For Android: go to Phone settings, About Phone, +Status, Signal Strength
For Blackberry: select Tools, Settings, Status, or Option, Status.


10. What’s the difference between 3G and 4G?
3G handles talk, text, email, and basic internet use. 4G does all of 3G functions plus fast internet. Data-heavy apps and programs such as YouTube, Netflix, Pandora, Spotify, Facebook, Google Maps, Google Chrome, etc. require lots of bandwidth, so 4G speeds would be more suitable.
In a nutshell, if you’re just looking to boost talk and text, a 3G boosters would do fine. If you need fast internet, a 4G amplifier is your answer. Plus you get to future-proof for awhile.


11. Does my 4G phone need a 4G cell phone signal booster?
A 4G phone will pickup a 4G signal as well as a 3G Signal.
If you’re looking to eliminate dropped calls and improve voice quality a 2G signal booster is able to do that.
A 4G signal booster does all those things plus high-speed internet. So if you’re surfing on the web, streaming videos and music or constantly using data-heavy apps, a 4G signal booster is your best bet.